D.C.'s 311 system will soon consolidate requests for information and repairs. And its 911 system is now geolocating emergency calls from cell phones.
The record-breaking snowstorm that walloped the D.C. region forced urgent action and reaction by the city’s most vulnerable population and those who provide them shelter. With the number of families seeking emergency housing assistance rising, city agencies scrambled to feed and house the homeless as the storm bore down. Now, with cleanup and recovery underway, the surging number of homeless in shelters and motels will further strain the city’s resources. Kojo talks to the head of D.C.’s homeless services about the challenges the homeless face after the storm and how the city is addressing the pressing need for shelter and affordable housing.
- Laura Zeilinger Director, D.C. Department of Human Services
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