As a society we look to government agencies to step in, when parents are unable or unwilling to provide for their children. But unfortunately, government agencies have not always been up to that task. We examine how reformers are trying to change the culture of child service agencies.


  • Olivia Golden Institute Fellow, The Urban Institute; and author of "Reforming Child Welfare" (Urban Institute Press); and former Director DC Child and Family Services Agency (2001-2004); Assistant Secretary for Children & Families at US Department of Health and Human Services(1997-2001)
  • Michele Booth Cole Attorney; and Executive Director, Safe Shores: The DC Children's Advocacy Center

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