D.C.'s 311 system will soon consolidate requests for information and repairs. And its 911 system is now geolocating emergency calls from cell phones.
Metro rolled out its “Rush Hour Promise” Friday, guaranteeing automatic refunds for passengers delayed more than 15 minutes during rush hour. We check in with the developer of Metro Hero, an app that tracks train delays and on-time performance, about how it works and how it’s going.
- James Pizzurro Software engineer; Lead developer, Metro Hero app; Founding member, Rail Transit Ops
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