It’s a classic complaint about D.C.: federal bureaucrats are too caught up in red tape and out of touch with the American public. But that sentiment, which is now driving voters in the presidential election, has rarely been examined from the perspective of federal workers. Now, two Johns Hopkins University political scientists have surveyed unelected civil servants and policy makers — the people who keep the government running — about their attitudes toward, and knowledge of, the public. The results are disheartening. Kojo finds out how Washington’s workers view the American people and examines ways those living in D.C.’s “bubble” can narrow the gap between official perceptions and reality.