One of the most viral pieces of content ever produced by Netflix has little to do with movies or television – it’s a Power Point presentation about human resources strategy that doesn’t even include any animation or music. The document attracted attention because it laid out a simple vision for managing and engaging employees: hire fully-formed adults and treat them like grown-ups. Kojo talks with the former chief talent officer at Netflix, along with regular contributor and business coach Howard Ross about this simple, yet revolutionary notion.


  • Howard Ross Author, "Everyday Bias: Identifying and Navigating Unconscious Judgments in Our Daily Lives" (Rowman & Littlefield Publishers, 2014); Principal, Cook Ross
  • Patty McCord Principal, Patty McCord Consulting; Former Chief Talent Officer, Netflix

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