Metro committed to become more reliable and accountable and to build customer confidence. Their General Manager joins us to share how they're doing.
As it spread to the masses, the hope was that the Internet was going to democratize access to information, fuel economic growth and otherwise propel advancements across all fields in America and beyond. Two decades later, with broadband access in 70 percent of American homes, flaws in how we access the web, how we use it and its sometimes negative impact on the economy are increasingly evident. Kojo talks with tech veteran Andrew Keen about the promise and pitfalls of the Internet, and what it means to both embrace and be critical of technology.
- Andrew Keen Author, "The Internet Is Not The Answer"; executive director, FutureCast
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