May 16, 2018

Washingtonian’s “I Live Here” Controversy Wasn’t the First Tone-Deaf Campaign. Here Are Others.

By Avery Kleinman

Some metro riders called out WMATA for an ad they deemed sexist.

Some metro riders called out WMATA for an ad they deemed sexist.

Washingtonian magazine committed a marketing blunder this week when it launched a campaign selling t-shirts that read, “I’m Not A Tourist. I Live Here.” Social media users were quick to point out that the images featured not a single black person. The lack of diversity struck a nerve in a place known as Chocolate City that was once majority-black.

Washingtonian quickly removed the images and apologized, but the photos live on on social media–as do these other local marketing missteps that Twitter users deemed tone-deaf.  

1. A grocery chain store welcomes students back to the historically black Howard University with an ad featuring a white woman.

2. A football team with a name and mascot many find offensive to Native Americans observes a holiday with a complicated history for Native Americans.

3. A Whole Foods, a store many consider a harbinger of gentrification, uses a phrase that hearkens back to pre-gentrified D.C. to sell expensive chocolate. 

4. A majority-black county welcomes visitors with a picture of a white family.

5. Ads for WMATA imply men only want to talk about sports and women only want to talk about shoes.

We’ll discuss these, and more, on the Kojo Show on Thursday May 17, when we look at how marketers and advertisers navigate the fault lines of race and class in our changing region. What other marketing missteps have you seen?