Visitors to Sibley Memorial Hospital’s new patient tower opening this month in northwest D.C. will encounter something novel for health care: a genius bar. Sibley’s “concierge” staffers armed with tablets are just one example of ideas coming out of innovation labs in local health care systems. From thoughts jotted on sticky notes, to app ideas, Uber partnerships, and even fast food-inspired safety solutions, area hospitals are encouraging health care workers -– from orderlies to top doctors –- to put ideas into action on the job. Kojo explores some of the patient-centered innovations coming from our local hospitals, and finds out how “design thinking” is changing the hospital experience.


  • Nick Dawson Executive Director, Johns Hopkins Sibley Innovation Hub
  • Dr. Mark Smith Director, Medstar Institute for Innovation; Chief Innovation Officer for MedStar Health
  • Dr. Loring Flint Chief Medical Officer, Inova Health System

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