It’s been a tough year for Metro, as safety concerns, leadership turmoil and a rough economy have taken their toll on riders and staff alike. But how much of the problems are unique to the Washington system? How are other cities and jurisdictions reacting to the same pressures and challenges? As a new interim General Manager takes over, we talk with leaders from across the country about the tough work of running mass transit systems.


  • Robert Puentes Senior Fellow, Metropolitan Policy Program, Brookings Institution
  • Janette Sadik-Khan Commissioner, New York City Department of Transportation
  • John Inglish General Manager, Utah Transit Authority (UTA)

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