“They don’t make ’em like they used to.” It’s a phrase we hear all the time, whether we’re talking about washing machines or automobiles. But many breakthroughs are born from failed technologies and defective products. From consumer gadgets to computer software, we’ll look at the interplay of failure and “innovation,” and explore whether new technology makes products more efficient and reliable.


  • Ben Bederson Professor of Computer Science, University of Maryland-College Park; Director of Client Technologies, ZenZui
  • Bob Karpel Senior Program Leader, Appliance Department, Consumer Reports
  • John Drengenberg Electrical Engineer and Manager of Consumer Affairs, Underwriters Laboratories

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