Guest Host: Matthew Felling

World-renowned negotiation expert William Ury has mediated everything from strikes in Kentucky coal mines to ethnic wars in the Middle East to conflicts at the dinner table. He joins us to share his strategy for saying no while still preserving a positive relationship.

Guests

  • William "Bill" Ury Director, Global Negotiation Project (formerly the Project on Preventing War), Harvard University Law School; also author of "The Power of A Positive No: How to say NO and Still Get to YES" (Bantam)

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