Did you know that debt collectors aren’t supposed to call you at inconvenient times, and that they are supposed to follow up with written information after their initial phone contact? Consumer complaints to the Federal Trade Commission about collection agencies rose from some 13,000 in 2000 to over 55,000 last year. We take a look at the rights of consumers and the rights of collection agencies when it comes to collecting on a debt.

Guests

  • Joel Winston Director, Financial Practices Division, Bureau of Consumer Protection, Federal Trade Commission
  • Caroline Mayer Staff writer, Washington Post
  • Rozanne Andersen General Counsel and Senior Vice President, Legal & Government Affairs, ACA International (ACA), formerly the American Collectors Association
  • Robert J. Hobbs Deputy Director, National Consumer Law Center, author “Fair Debt Collection” (Pub: National Consumer Law Center, 2004)

Related Links

Topics + Tags

Most Recent Shows