The Kojo Nnamdi Show

The latest trend in business technology? Cutting down--or even eliminating--your email inbox in the name of efficiency. Some are signing a pledge to think before they hit 'send,' and one big IT company is giving up email altogether. Email blunders cluttering inboxes include abuse of "reply all," unclear subject lines, and not knowing when to just pick up the phone. We've got tips on emailing smarter.