Friendlier Skies? Airline Passenger Rights

Friendlier Skies? Airline Passenger Rights

The first airline to be slapped with a heavy fine for long tarmac delays may not in fact be a win for travelers. We'll explore "passenger rights" regulations, and what you can expect traveling this holiday season.

The idea of punishing airlines for major delays makes sense to anyone who has endured the frustrations of Thanksgiving travel. But the first airline to be slapped with a heavy fine for long tarmac delays may not in fact be a win for travelers. Some observers say the threat of fines may actually cause more delays. We'll explore "passenger rights" regulations, and what you can expect traveling this holiday season.

Guests

Brett Snyder

Author, The Cranky Flier blog; President and Chief of Cranky Concierge air travel assistance. Contributing writer, CNN and Conde Nast Traveler.

Andrea Sachs

Staff Writer, The Washington Post

Charles Leocha

director, Consumer Travel Alliance

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Comments

Please familiarize yourself with our Code of Conduct and Terms of Use before posting your comments.

Hello Kojo,
I am just now seeking to make travel plans for Christmas. Can you and your guests help direct me to the websites that offer the best fares?
Thank you
Malaika

Tue, 11/22/2011 - 2:27pm

Kojo, why is it that we are always so quick to discuss large people who are overweight....I am 6'4, and I have yet to sit on a plane that has a seat in economy where I can sit comfortably. My knees aways touch the back of the seat in front. I know I am not the only person, and its frustrating to watch seats with more legroom given to short people who might be frequent fliers, but can sit comfortably in economy.

Tue, 11/22/2011 - 2:33pm
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