The Computer Guys | The Kojo Nnamdi Show

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The Computer Guys

Listen Tuesday, Apr. 6, 2004 at 12:06 p.m. in Science, Tech Tuesday, Technology, The Computer Guys

From anti-spyware that's really spyware and email from google-it's the first Tuesday of the month and Tom and John are back to answer your computer questions.

Audio archives, transcripts and CDs will be available approximately 15 minutes after the program ends.

Guests

John Gilroy

WAMU Resident Computer Guy; and Director of Business Development at SolutionsDevelopers

Tom Piwowar

TJP&A, Piwowar and Associates, the Mac Guy

Poll Results

Some computer buyers decry the lack of continuing support from computer manufacturers. Customers think defects should be corrected for an extended period after the computer is purchased. After all, auto manufacturers don't run away from auto defects -- even when it is long after the auto was manufactured.

(65%) A. Absolutely yes. Defects should be fixed for the life of the PC.

(12%) B. Defects should be fixed for at least five years.

(8%) C. Defects should be fixed for the warranty period (3 or 12 months) only.

(3%) D. Lack of support is the price we pay for low prices.

(7%) E. Software defects should be the responsibility of the software maker.

(5%) F. If we modified cars like we modify PCs the auto manufacturers would run too.

Program Notes

Fighting Spyware
Ad-aware Plus
Spybot Search & Destroy
PestPatrol
Spy Sweeper

NIST
Care and handling of CDs and DVDs

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