When crisis hits a well-known company, organization or figure – scandalous news about an affair, a terrible accident on a rail line, allegations of fraud – the public is ready to pounce. Thus begins an elaborate – and oft misunderstood – campaign to redeem the dinged reputation and right the enterprise or career of the figure at the center of the scandal. Kojo talks about the perception and reality of crisis management with Eric Dezenhall.

Guests

  • Eric Dezenhall Founder & CEO, Dezenhall Resources, Ltd.; author, 'Glass Jaw: A Manifesto for Defending Fragile Reputations in an Age of Instant Scandal'

Related Links

Most Recent Shows