"Search Education Evangelism"

"Search Education Evangelism"

Kojo chats with Dan Russell, Google's point person on "search quality" and "user happiness."

Search engines connect Internet users to oceans of information on the World Wide Web. But many users don't effectively use available search tools to find what they're looking for. Google's Daniel Russell studies the "anthropology" of searches and how Internet users deploy tools like Google. He joins us to share what Google learns from its users and how the company builds tools around their needs.

Guests

Dan Russell

Senior Research Scientist, Search Quality & User Happiness, Google (aka: Google's Director of User Happiness)

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The Kojo Nnamdi Show is produced by member-supported WAMU 88.5 in Washington DC.